GOTOVIAR for Maintenance
Support technicians remotely, as if you’re right there beside them.
In maintenance and technical operations, everything depends on precision, speed, and safety. But what if the expert isn’t on-site? A phone call isn’t enough, a manual doesn’t cut it, and video calls lack the full perspective you need. Meanwhile, every delay from a malfunction or mistake can lead to costly downtime.
You’ve seen it before, a technician tries to describe what they see. You listen, try to follow along, but you can’t see it, you can’t feel it, and you can’t take action. The result: wasted time, frustration, and sometimes even safety risks.
That’s exactly where GOTOVIAR makes the difference. With our XeeXR technology, you watch remotely through the passthrough camera of a standalone VR headset on-site. You see exactly what the technician sees, speak directly to them, and can even send your own screen back as an interactive overlay in their field of view.
No complex setup.
Clearer, faster, and more personal than ever, as if you were there in person.
Sound Familiar?
You want to help, but you can’t see it.
A technician calls from the field. There’s a malfunction. You ask questions and he tries to explain what he’s seeing. You ask for a photo, a video, more details. But it’s still guesswork, because you can’t see exactly what he sees.
Maybe he’s holding the wrong cable. Or he’s just missing that one crucial detail in the connection. You want to help, but you can’t take over. Meanwhile, the clock is ticking. The pressure builds, and frustration grows on both sides.
And to think, a single glance could’ve been enough.
Our Solution
See through the technician’s eyes, and guide in real time.
With XeeXR, you watch live through the technician’s point of view. The passthrough camera of their standalone VR headset streams both video and audio directly to your screen. You see exactly what they see, in real time, in their actual working environment.
And that’s just the beginning.
You can speak to them directly, give instructions, and, if needed, send your own screen back. That information appears as an interactive overlay in their field of view. Think manuals, diagrams, or live visual cues, shown exactly where they’re needed.
Everything runs on our browser-based software. No apps, no installation, no complicated setup. Open the link, watch live, and support them as if you were right there.
Whether it’s troubleshooting, inspections, training, or live support during installations, with XeeXR, distance is no longer a limitation, but a strategic advantage.
Experience It Yourself
Request the demo, and discover how you can guide remotely, just like standing right beside them.
Powerful Benefits
Four advantages that make the difference
Direct View of the Situation
No descriptions or guesswork, you see exactly what the technician sees through the VR headset.
Targeted Support
Give live instructions, and send visual guidance straight into their field of view.
No Apps or Installations Required
Everything runs directly in the VR headset, fast, secure, and user-friendly.
Fewer errors, Less Downtime
Faster intervention prevents miscommunication, failure costs, and productivity loss.
Get in Touch
Remote support doesn’t have to be limited.
Curious how you can support your technical teams faster, smarter, and more effectively from a distance with XeeXR?
Feel free to contact us, we’d be happy to let you experience it for yourself.